Privacy Policy for Lumina Lensworks
Lumina Lensworks values your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our online platform, which showcases our photography portfolio and service offerings, or engage with our services.
1. Information We Collect and How We Collect It
We collect personal information that you voluntarily provide to us when you express an interest in obtaining information about us or our services, when you participate in activities on our site, or otherwise when you contact us.
- Personal Data You Disclose to Us: We collect personal information such as your name, email address, phone number, and any other information you choose to provide (e.g., details about your photography project needs) when you fill out contact forms, subscribe to newsletters, or otherwise interact with our services.
- Information Automatically Collected: When you visit our online platform, we may automatically collect certain information by your browser or device. This includes your IP address, browser type and settings, device type and settings, operating system, language preferences, referring URLs, and timestamps of your visit. We may also collect information about your interaction with our site, such as pages visited and time spent on those pages.
- Data from Other Sources: We do not actively collect information about you from other sources.
2. How We Use Your Information
We use the information we collect or receive for various purposes, including:
- To provide and manage our services: This includes responding to your inquiries, scheduling consultations for professional photography or workshops, processing requests for photo editing and print production, and delivering visual storytelling and brand imagery services.
- To send administrative information: Such as service announcements, changes to our terms, conditions, and policies.
- To send marketing and promotional communications: If you have opted in, we may send you information about new services, portfolio updates, upcoming workshops, or special offers related to Lumina Lensworks.
- To improve our online platform and services: We may use information to understand how our users engage with our content and services, allowing us to enhance user experience, website functionality, and service offerings.
- To comply with legal obligations: We may process your information to meet legal, regulatory, or compliance requirements.
3. Disclosure of Your Information
We do not sell, trade, or otherwise transfer your personally identifiable information to outside parties. We may disclose your information in the following situations:
- To trusted third-party service providers: Who assist us in operating our online platform, conducting our business, or serving our users, so long as those parties agree to keep this information confidential. Examples include web hosting services, email communication services, and analytics providers.
- For legal reasons: When legally required to do so, to enforce our site policies, or protect ours or others' rights, property, or safety.
4. Your Data Protection Rights
Under data protection laws relevant to the United Kingdom, you have rights including:
- The right to access: You have the right to request copies of your personal data.
- The right to rectification: You have the right to request that we correct any information you believe is inaccurate or to complete information you believe is incomplete.
- The right to erasure: You have the right to request that we erase your personal data, under certain conditions.
- The right to restrict processing: You have the right to request that we restrict the processing of your personal data, under certain conditions.
- The right to object to processing: You have the right to object to our processing of your personal data, under certain conditions.
- The right to data portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at the address provided below.
5. Security of Your Information
We implement appropriate technical and organisational security measures designed to protect the security of any personal information we process. However, please also remember that we cannot guarantee that the internet itself is 100% secure. Although we will do our best to protect your personal information, transmission of personal information to and from our online platform is at your own risk. You should only access the services within a secure environment.
6. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. The updated version will be indicated by an updated "Revised" date and the updated version will be effective as soon as it is accessible. We encourage you to review this Privacy Policy frequently to be informed of how we are protecting your information.
7. Contact Us
If you have questions or comments about this Privacy Policy, please contact us at:
Lumina Lensworks
2847 Covent Garden, Apartment 3B
London, England, WC2E 8PA
United Kingdom